Deskripsi pekerjaan Application Support Engineer (Banking - Contract) PT. Pro Integrate Consulting
We are currently hiring Application Support Engineers to support one of our Bank client. This opportunity is ideal for professionals with a strong technical foundation in application support or Java development, particularly within the banking or financial services environment.
Role Overview
As an Application Support Engineer, you will play a critical role in ensuring smooth application deployment, system stability, and issue resolution. You will collaborate closely with cross-functional teams to support system performance and continuous delivery.
Key Responsibilities
• Collaborate with Project Managers, Business Analysts, Scrum Masters, Developers, and end-users to support software design and implementation
• Prepare and execute application implementation and deployment plans
• Deploy applications across Test, Production, and DRC environments
• Troubleshoot system issues and ensure timely resolution
• Perform application tuning and performance optimization
• Provide clear documentation and reporting for deployment and implementation activities
Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum 2+ years of experience in Application Support or Java Programming
• Experience working with CRM or Contact Center systems is highly preferred
• Strong knowledge of Microsoft SQL Server and SQL Query
• Familiarity with Agile methodologies and tools like Jira
• Strong troubleshooting and analytical skills
• Good communication and interpersonal skills
• Proficiency in English (written & spoken)
Nice to Have (Plus Points)
• Knowledge of containerization (e.g., Docker), CI/CD pipelines, scripting, and Linux
• Interest or exposure to AI technologies
Can send directly to email: aubrey@ pro integrate.net
