Deskripsi pekerjaan Admin Online Sunset Eyewear
Job Descriptions
- Handle daily customer inquiries, product information, and stock availability through WhatsApp.
- Process customer orders and coordinate with relevant departments for timely fulfillment.
- Manage customer complaints, order follow-ups, and stock updates.
- Support e-commerce order processing, platform management, and stock updates.
- Assist with online order packing and fulfillment when needed.
Job Qualifications
- Minimum 1 year of experience in Customer Service, Online Administration, or Retail (preferred).
- Familiar with handling customer inquiries and orders through WhatsApp and e-commerce platforms.
- Good communication skills in English and Bahasa Indonesia.
- Detail-oriented, organized, and able to manage multiple tasks efficiently.
- Strong customer service and problem-solving skills.
- Proficient in Microsoft Office and familiar with e-commerce platforms.
- Able to work independently and collaboratively with other departments.
- Willing to work on a shift-based schedule and be placed in Renon, Bali.
