Deskripsi pekerjaan Admin marketplace and support PT Mulia Cipta Indonesia
At Lofty White, we invite you to join us in creating an environment where luxury meets everyday comfort. As a leader in premium bedding and plush bath towels, we are committed to bringing softness and style to your home. Our mission is to provide products that enhance your daily living experiences, offering a seamless blend of elegance and practicality. With the continuous growth of our product range and market presence, we are now seeking an enthusiastic and skilled Administrative Staff to join our Admin Marketplace and Support team.
As an Admin Marketplace and Support Specialist at Lofty White, you will play a crucial role in maintaining the operational efficiency and customer satisfaction of our marketplace platform. Your responsibilities will include:
- Managing customer inquiries and resolving issues promptly through various communication channels.
- Assisting in the administration of our online marketplace,website and
ensuring all transactions are processed accurately and efficiently.
- Collaborating with cross-functional teams to ensure smooth operations and addressing any challenges that arise.
- Maintaining detailed records and databases to support our administrative processes.
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- Utilizing Can that enhances our brand presence.
- Applying sales strategies to support our marketplace initiatives and drive customer engagement.
- Providing excellent customer service and ensuring high levels of satisfaction through proactive communication.
- calling all logistic needs, instant, sameday, carrier.
To succeed in this role, we are looking for individuals who meet the following qualifications:
Candidates must possess a Bachelor’s degree and have between 1 to 3 years of experience in a similar role. A strong foundation in customer Design, Microsoft Office, and problem-solving techniques. If you are detail-oriented, highly organized, and eager to contribute to a growing brand, we would love to hear from you. Join us at Lofty White and help us continue to deliver luxury and comfort to homes around the world.
