Deskripsi pekerjaan Admin Marketing Sangray
Job Description
- Handle customer orders through WhatsApp, ensuring all order details are accurate and complete.
- Respond to customer inquiries regarding products, pricing, availability, and order status.
- Follow up with customers regarding their orders when necessary.
- Manage Instagram and TikTok accounts by responding to direct messages and comments.
- Schedule and publish content on Instagram and TikTok.
- Repost customer-generated content, testimonials, and Instagram Stories.
- Maintain active engagement across social media platforms.
- Coordinate with the operations team to ensure orders are processed smoothly.
Qualifications
- Bachelor's degree (S1) in any major.
- Familiar with WhatsApp Business, Instagram, and TikTok.
- Excellent communication and customer service skills.
- Detail-oriented and able to manage multiple customer conversations simultaneously.
- Responsive, organized, and able to work in a fast-paced environment.
- Able to work independently as well as collaboratively within a team.
- Previous experience as an Online Admin, Customer Service, or Social Media Admin is a plus.
