Deskripsi pekerjaan Admin Market Place Cv. Octav Indonesia
Responsibilities
- Manage daily store operations on marketplaces
- Respond to customer inquiries via chat in a timely, friendly, and professional manner on marketplaces
- Process incoming orders and ensure timely shipment in accordance with marketplace SLA
- Handle complaints, returns, and maintain store ratings performance
- Generate and print shipping labels (airway bills) from the marketplace system
- Monitor store performance (daily/weekly/monthly)
- Coordinate with warehouse, marketing, and finance teams
Requirements
- Minimum High School Diploma (Associate’s or Bachelor’s degree preferred)
- Minimum 3-5 year of experience as a Marketplace Admin
- Strong understanding of marketplace dashboards and order processing flow
- Target oriented and able to work under deadline
- Proficient in Microsoft Excel / Google Sheets
- Detail oriented, responsive, and strong communication skills
- Willing to work in shifts if required
