Admin CRM
Persyaratan
Tunjangan dan keuntungan
Acara team-building
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Pertumbuhan karir
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Bantuan tempat kerja
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
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Skills
Deskripsi pekerjaan Admin CRM Kilap Global Group
Tugas & Tanggung Jawab
- Memastikan data pelanggan di CRM akurat dan terkini.
- Menangani pertanyaan, keluhan, dan masalah pelanggan.
- Melaksanakan kampanye loyalitas pelanggan dan memantau efektivitasnya.
- Menganalisis data pelanggan untuk mendukung strategi bisnis.
- Berkoordinasi dengan tim internal untuk meningkatkan pengalaman pelanggan.
Kualifikasi:
- Pendidikan minimal SMA/K Sederajat.
- Pengalaman kerja atau magang 1 tahun di posisi serupa, diutamakan di marketplace atau e-commerce.
- Komunikasi yang baik dan perhatian pada detail.
- Menguasai Microsoft Office/Google Workspace.
Kilap Global is a fast-growing FMCG holding company that specializes in care product such as motorcycle, car, and home care products. Our flagship brand, Kilap Premium, is the leading motorcycle care brang in Indonesia, with over 300,000 units sold and more than 250,000 customers.
We also have a growing portofolio of ather brands, including Dakter, Otoke, and KilapLab. In 2022, we established Kilap Global Group to develop new brands and expand our market into household and B2B chemical solutions. We are a dynamic and innovative company with a clear vision for the future.
Griya Shanta Blk. J No.298 - 299, Mojolangu, Kec. Lowokwaru, Kota Malang, Jawa Timur 65412
Tips Aman Cari Kerja
Pemberi kerja yang benar tidak akan meminta akun Telegram, top-ups atau pembayaran dalam bentuk apapun. Jangan berikan kontak pribadi, informasi bank, maupun kartu kredit kamu.
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