Accounts Receivable (AR) Collection Staff

Job Description

1. Monitor customer accounts receivable balances on a daily, weekly, and monthly basis.
2. Prepare and send invoices, statements of account, and other billing documents to customers in a timely manner.
3. Follow up on due and overdue invoices to ensure timely collection of outstanding payments.
4. Record customer payments and ensure accurate allocation against corresponding invoices.
5. Perform reconciliation between bank transactions, customer payments, and accounts receivable balances in the system.
6. Prepare periodic reports on aging receivables, overdue accounts, and collection progress for management review.
7. Coordinate with Sales, Operations, and Finance teams to resolve invoice disputes, payment discrepancies, and collection-related issues.
8. Ensure the completeness and accuracy of supporting collection documents, including contracts, purchase orders (PO), delivery acceptance documents (BAST), invoices, and tax invoices when required.
9. Conduct payment reminders and maintain professional communication with customers to support effective collection activities.
10. Support accounts receivable administration processes in accordance with company policies, procedures, and internal control requirements.

Requirements

1. Bachelor's Degree in Accounting, Finance, Management, or a related field.
2. Minimum 1 to 2 years of experience in Accounts Receivable, Collection, Credit Control, or Finance Administration.
3. Good understanding of collection processes, accounts receivable management, payment reconciliation, and aging receivable reporting.
4. Proficient in Microsoft Excel; experience with formulas, lookup functions, and pivot tables is an advantage.
5. Strong attention to detail with good administrative and numerical analysis skills.
6. Excellent communication and interpersonal skills, with the ability to professionally follow up on outstanding payments.
7. Able to work under deadlines and collection targets.
8. High level of integrity, discipline, and confidentiality in handling financial information.
9. Able to work independently and collaborate effectively with cross-functional teams.