About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.
At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.
Job Title: Account Receivable Specialist
Job Type: Permanent
Start Date: Immediately
Location: Jakarta, Indonesia
Reports To: Account Receivable Team Lead
Role Purpose: This role will include managing invoices, reconciling payments received, following up on delayed payments and liaising with our operations team to ensure hassle free operation. Another important part of the role is to make sure that tenants receive their security deposit refund (or part thereof) within 30 days of check-out. The role is required to handle payment collection, ensure accurate and complete invoicing and billing process and to maintain a good relationship with the customers.
Responsibilities:
Ensure timely and accurate processing of customer invoices
Handle customer questions and concerns regarding invoice disputes and deposit refunds
Reconcile payments received through third party payment processing systems such as Flywire
Organize records of invoices, bills and deposits
Ensure all recharges to tenants for utilities, repairs and maintenance and damages are invoiced to tenants on a monthly basis
Work with the property operations team to ensure that tenants receive their security deposit refunds (that they are entitled to) within 30 days of the date of check-out
Ensure high-quality invoicing and collection procedures that comply with the law
Requirements:
Diploma in Accountancy or equivalent with preferably 3 years of relevant experience.
Knowledge of Xero accounting software is an advantage.
Proficient in Microsoft Excel.
Experience in B2C business is preferred.
Must be deadline driven, meticulous.
Able to work independently as well as working in a team, with a positive attitude.
Able to start work immediately or at short notice is advantageous
What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with the three co-founders: Sophie, Luca, and Guillaume, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.
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Glints adalah ekosistem talenta terdepan di kawasan Asia Tenggara. Misi kami adalah mewujudkan 120 juta profesional di kawasan untuk terus mengembangkan karirnya dan memberdayakan organisasi sehingga dapat menemukan kandidat yang tepat dari penjuru Asia Tenggara. Secara resmi berdiri di Singapura pada tahun 2015 di Singapura, Glints telah memberdayakan lebih dari 5 juta talenta dan 60.000 organisasi untuk mewujudkan potensi terbaiknya. Hari ini, kami berada di garis depan pemberdayaan kandidat sebagai startup dengan pertumbuhan tercepat khususnya kategori pengembangan karir dan rekrutmen. Saat ini, Glints beroperasi di Indonesia, Malaysia, Singapura, Vietnam Filipina dan Taiwan.
Layanan Pengaduan Konsumen
Company Address: Jl. Hang Lekiu KM. 2 Teluk Mata Ikan, Desa/Kelurahan Sambau, Kec. Nongsa, Kota Batam, Provinsi Kepulauan Riau, Kode Pos: 29465