Deskripsi pekerjaan Account Manager Pt Linov Roket Prestasi
Job Responsibilities:
- Develop new accounts, expand product range and usage that focuses on exceeding sales growth.
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer’s usage of our product
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
Job Qualifications:
- Bachelor's Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Others), Computer Science/Information Technology or equivalent
- At least 1-3 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): presentation, interpersonal, negotiation
- Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization
- Proven ability to juggle multiple, account management projects at a time, while maintaining sharp attention to detail
- Excellent communication, analytical, listening, negotiation and presentation abilities
- Strong verbal and written communication skills
