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Deskripsi pekerjaan Account Manager - International Office (Based in Batam) Glints
- Manage, plan and meet the company’s strategic objectives in terms of sales, profit, and growth target.
- Drive the customer success and experience function across Glints International business unit to deliver high level customer experience to Glints International clients
- Build interactions with customers, solving their needs and encouraging them to get the best from what we offer, to think of ways to improve and systematised customer experience for our clients.
- Grow existing account by managing client retention rates, job renewal (faming), and upselling different products lines to clients
- Manage long term partnerships and provide outstanding service to the client on commercial and rally for differentiated support from the larger organization.
- Competitive Commissions: You will be compensated based on your performance.
- Key strategic role and contributor: You will have the chance to be part of the core Business Development team, involved in the strategic growth of Glints TalentHub.
- International Exposure: Get to experience engaging with our international clients and having a business trip to Singapore on a regular basis.
- Positive working environment: You are joining a young team yet having a supportive environment to grow & develop together.
- Freedom: There’s minimum-to-no micromanagement in Glints, you are allowed to explore your best way to work to achieve your target.
- Someone who is good at Strategic Customer / Stakeholder Management
- Comfortable bridging customer needs and product roadmaps. This includes knowing when and how to say 'yes' or 'no' to customers.
- Someone who is able to communicate fluently in English with clients.
- Someone who has strong track record in Client-Facing roles.
- Someone who is confident with their negotiation and persuasion skills.
- Have experience in creating a set of strategy for engagement and services for the key account clients to retain and uplift the client’s satisfaction and experience.
- Based in Batam or willing to relocate to Batam
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