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A versatile and accomplished professional with over 14 years of experience in Sales, Marketing, and Business Development with a proven track record of success. Possessing a multi-talented skill set, consistently driving growth, exceeding sales targets, and expanding market reach. Strong communication skills, strategic planning abilities, and a customer-centric approach have been instrumental in forging strong relationships with key clients and stakeholders. A natural leader, excelling in motivating teams to achieve their full potential and surpass their goals. Always ready to leverage diverse skills to drive business growth and achieve strategic objectives.
Zen Hospitality Solution
May 2021 - August 2023 (2 years)
• Expanded business across West Indonesia, enhancing market reach. • Excelled as a hospitality software consultant, delivering top-notch client service. • Surpassed acquisition property targets through strategic planning. • Boosted revenue by 25% and client base by 30% in the first year through strategic planning. • Forged and sustained key industry relationships, generating $1 million in new business opportunities. • Coached a sales team to a 20% improvement in performance, surpassing annual targets for three years. • Capitalized on market trends, launching innovative products that increased market share by 15%.
Maxim Order Service
July 2019 - February 2021 (2 years)
• Oversaw operations in a city with over 6000+ drivers and consistently achieved customer satisfaction rates of over 95%. • Developed and implemented strategies that increased driver retention by 30%. • Led marketing team to execute online and offline campaigns, resulting in a 40% increase in user base. • Managed 6 office staff and 24 field staff, ensuring smooth operations and adherence to city policies. • Managed end-to-end recruitment process and implemented new recruitment strategies that increased efficiency. • Conducted interviews and screenings and collaborated with hiring managers to understand specific role requirements. • Streamlined administrative processes that increased office efficiency by 25% and reducing operational costs and expenses by 15%. • Organized community engagement initiatives, facilitating open dialogue between city officials, residents, and local businesses. • Managed daily office operations and maintenance for a team of employees. • Coordinated with vendors and suppliers for office supplies and equipment. • Organized company events and meetings. • Managed the monthly budget, effectively allocating resources and monitoring expenses.
PT. Home Credit Indonesia
August 2017 - May 2019 (2 years)
• Managed a dynamic sales team of 4 District Sales Managers and 40 Sales Agent and consistently achieved 120% of sales targets. • Managed end-to-end recruitment process and implemented new recruitment strategies that increased efficiency. • Conducted interviews and screenings and collaborated with hiring managers to understand specific role requirements. • Acquired new partnerships with leading retailers in cellular, furniture, and car accessories sectors. • Developed and executed sales operations strategies that increased company revenue by 35% annually. • Built strong relationships with key clients, resulting in a 50% increase in client retention. • Executed successful regional sales campaigns, increasing market share by 25% in a competitive industry.
Business Management
September 2014 - May 2019 (5 years)
International Relations
September 2003 - May 2008 (5 years)
In general, learn about philosophy, entrepreneurship, statistics, microeconomics, accounting,anthropology, language and culture, etc. Specifically studying about politics between nations, ideology between nations, macroeconomics, etc.
Yes
Indonesia Best Development Branch (Maxim Order Service)
2019
1. Highest Order 2. Higest Revenue 3. Highest Number of Partner 4. Highest number of User
Wakil Ketua Divisi Pengembangan Skill dan Personal
March 2004 - January 2009 (5 years)
Anggota
November 2003 - November 2007 (4 years)
Anggota
November 2003 - November 2007 (4 years)