Login
My name is Maharani, currently I am living in Citayam, Bogor. I graduated from STMIK Jayakarta in 2019 majored in Informatics System and achieved 3.6 GPA. Recently I was working as a Content Admin and Web Developer at the same time. I feel so honored to have multiple task because my boss had trust me to do so. My skills are vendor data management, designing wordpress and good communication. And my strengths are patience, a positive attitude, self-confidence, quick learner, flexibility, self-motivated, hard-working and finishing the work on time. My goal is to contribute in a reputed company where I can improve my experience and skill
Tokopedia
March 2022 - Present (2 years)
Handling complaints from Seller using Salesforce and action via Tokopedia intools to control the transaction in the Marketplace. Assist Seller to solve their issues in regards to the transactions
Indonesian Supplies
January 2019 - January 2022 (3 years)
Input vendor's data from around Indonesia, liase with vendors. Improving website's design using elementor, CSS, PHP, and HTML5 as well. Adding more content(posts, news, article that relate to Indonesian market) to the website (Indonesian Supplies).
Aspire Lifestyles
March 2018 - December 2018 (10 months)
Working as an outbound and inbound agent contact center (English and Bahasa). Assist costumer to book an hotel, golf, restaurant, tournament or even music concert using their complimentary.
PT. Infomedia Solusi Humanika
October 2014 - March 2018 (4 years)
Working as a quality assurance for Australian company. Verify and scoring the recording from the call center agents. Scoring process is based on company procedures and policies Concierge November 2014 – May 2016 Working as an outbound and inbound agent contact center (English) Processing the appointment request from patients to meet or to visit particular doctor or clinic in Singapore
Information Systems
July 2017 - March 2019 (2 years)
Diploma 3 Informatic Management
March 2011 - March 2014 (3 years)
Update the following skills from the newly launched list of skills:
Yes
Best Reply
2023
Best Customer-FIRST Squad R3 Merchant Care Priority
2023
Best Agent Concierge 2017
2017
Little Change Campaign Makes All the Difference Improving Customer Experience in Startup Business
2017
Panitia Perlombaan
August 2016 - August 2018 (2 years)