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Experienced Guest Service Clerk with a demonstrated history of working in the hospitality industry. Skilled in Front Office, English, Customer Service, and Administrative graduated from Triatma Mulya University focused in Management Business Hospitality.
Bali Luxury Villas Management
October 2019 - August 2020 (a year)
Responsible for welcoming guests, answering all incoming phone calls, handling courtesy emails and correspondence, also purchase orders. Sometimes assisting PA for GM, HRM and Concierge for organizing and archiving files.
Hard Rock Hotel Bali
September 2018 - December 2018 (4 months)
Responsible for handling kids from 4 - 12 years old, package and payment, handling inside and outside activity.
Four Points by Sheraton Bali, Kuta
December 2017 - June 2018 (7 months)
Learn, perform, and responsible for handling guest check-in and check-out, guest payments, answering all incoming phone calls, manage VIP guest lists, manage special requests, and arrange hotel transportation
Management Business
August 2016 - August 2021 (5 years)
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Student Activity Units' Coordinator
October 2016 - October 2017 (a year)
PKKMB Committee P3K Coordinator
August 2017 - August 2017
Treasurer of Committee Fruit Carving Competition Provincial Level
November 2016 - March 2017 (5 months)