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Driven and hardworking professional with a proven track record of increasing sales revenue. Looking to leverage my problem-solving and communication skill, and build upon my 2 years of sales experience by transitioning into the customer services field
Tech-Ad Group
March 2023 - June 2023 (4 months)
• Experienced in communicating directly with prospective and existing B2B clients • Coordinate with clients to determine project scope, timeline, and budget • Do administrative tasks such as making, RFP, quotation, and memo • Developing long-term relationships with clients through managing and interpreting their requirements • Make regular report using Microsoft Excel and Spreadsheet
Ruangguru
July 2021 - January 2023 (2 years)
• Approach and sell company products directly to new subscribers through phone calls and marketing messages successfully achieving the average target of 135% for the last 6 months • Maintain a good relationship with existing customers to ensure that customers continue to use Ruangguru's product and assist in providing solutions for customers' complaint and request • Upselling or inviting customer to add a package from the initial package that customers have purchased • Organize and report the progress of customer follow-up on CRM
Online Shop Deardaara.id
August 2020 - May 2022 (2 years)
• Provided services to consumers by actively handling >10 orders daily and customer complaints • Analyzed market trends and conceptualized promotional activities using digital platforms, improving Instagram engagement from 0 followers to 2000 in 1 month • Collaborated with influencers to increase potential customer awareness of Deardaara's social media • Created markets and expand product distribution across various e-commerce platforms as well as to multiple offline stores, successfully receiving a turnover of 4 million per month and selling to hundreds of buyers
Departement of Agriculture and Food Security Trenggalek
October 2020 - December 2020 (3 months)
• Developed 30 members of the women's farmer group on horticultural cultivation, increased crop yields by 65% • Managed and execute training for the manufacture of vegetable pesticides, reduced the rate of pest attack by 60% • Collaborated with the team in marketing agricultural products to several traditional markets in the Gandusari sub-district
Agroekoteknolgi
September 2016 - March 2021 (5 years)
Agroecotechnology
September 2016 - March 2021 (5 years)
Grade: 3.53 of 4.00 Activities and societies: - Coordinator of Consumption (Pasca RANTAI 2016) - Public Relation (SASUKE 2017) - Public Relation (Olimpiade Dekan FP UB 2017) - Security (MTQ Mahasiswa Nasional 2017) - Health (POSTER FP UB 2017) - Secretary (Agriculture Leadership Program 2017) - Event (Female in Fair 2017) - Public Relation (KALDERA 2018) - Fund and Rising (Pasca GATRAKSI 2018) - Secretary (GALIFU 2019) - Health (GATRAKSI 2019)
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Volunteer planting and handling marine debris
October 2022 - October 2022
Volunteer
July 2022 - July 2022
Volunteer Beach Clean
December 2020 - December 2020
Staff of Student Resourch Development
January 2017 - December 2017 (a year)
• Coordinated cycling programs in the faculty of agriculture to realize a green campus and was attended by more than 100 participants • Managed draft for a leadership training event, including proposals and accountability reports • Conceptualize the seminar to improve students' skills in facing the world of work and attended by more than 150 participants