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I am a versatile communication with more than a year experience in Customer Service. Highly skilled at communicating, problem solving, achieve the specified target, monitoring order status and monitoring bad review with follow up. I easily adaptable, strong willingness to learn, capable of learning quickly, meticulous about the details, responsibilities and professionals at work.
PT Radho Berkah Abadi (Hotel Radho Malang)
May 2023 - Present (a year)
- Answer calls from guests requests for assistance and information, take message and deliver them - Allocate guests to room availability and provide room keys - Greet guests and check their details against bookings
PT Oase Teknologi Asia
September 2022 - January 2023 (5 months)
Handle and resolve customer complaint by live chat Handle review product Checking and proceed the late order Handle return order
PT. Aldmic Indonesia (FlowerAdvisor)
November 2021 - September 2022 (a year)
• Deal directly with customers either by telephone or electronically • Respond promptly to customer inquiries • Handle and resolve customer complaints • Process customer order from purchase until delivery
Rickland Gaming
July 2020 - December 2020 (6 months)
Game online World of Warcraft
PT. Behaestex Cab. Pandaan
August 2018 - September 2018 (2 months)
SDM & Umum
Rumah Makan Baegopa Malang
January 2017 - December 2017 (a year)
Manajemen Sumberdaya Manusia
August 2015 - April 2019 (4 years)
IPK 3.06/4
Ips
May 2012 - May 2015 (3 years)
Update the following skills from the newly launched list of skills:
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