Job Purpose:

A Trainer (ICT) supports the school’s operations by managing data systems, ICT resources and education technology platforms to ensure accurate information management, effective use of digital tools, and smooth delivery of teaching, learning and administrative processes.

Key Responsibilities:

Data Management & Reporting Support

Maintain the school data and information management systems to ensure data accuracy and integrity

Identify, analyse, test, troubleshoot and resolve systems technical issues pertaining to collection, storage, access and use of school data and information

Propose and recommend solutions to improve the school data and information management systems

Provide consultancy services to support staff on matters related to use of data for analysis

Collate and generate school reports for internal and external stakeholders

Educational Technology & User Support

Oversee school’s ICT resources for deployment in teaching and learning and to support school infrastructure

Provide training, guidance and ongoing support to staff on educational technology systems, platforms and digital processes (e.g. data entry, reporting, compliance, preparing and sharing user guides, instructions and reference materials for digital tools and platforms)

ICT Resource & Asset Management

Source and purchase of ICT devices to support the school infrastructures

Collaborate with Infocomm and Project team to manage inventory of school ICT resources and its deployment to support school infrastructure

Evaluate and recommend ICT resources and solutions to support teaching and learning

Liaise and connect with key stakeholders and service providers on ICT solutions and data management to support school operations

Proactively scan the market for the technology trends and new technology tools to enhance school infrastructure

Job Requirements:

Minimum polytechnic diploma with 2 or more years of experience or Degree in Business Analytics, Business Information Technology, Business Information Systems, or ICT-related field

Proficient in the use of ICT tools, e.g. Microsoft Office 365 (specifically Excel), Microsoft SharePoint, MacOS, Adobe Creative Cloud, Image & Video Editing software

Ability to organise, update and validate data systematically

Familiar with school‑based digital systems and platforms

Able to provide frontline user support for staff and students

Preferably with prior experience working in schools

Good communication, interpersonal and customer service skills

Good team player with high level of initiative

Organised, meticulous and a good problem solver

Able to do administrative work well

Knowledge of Content Management System and Web Editing would be an advantage