Job Summary

Working hours - Monday to Thursday: 8.30am to 6.00pm and Friday: 8.30am to 5.30pm

Work location: 10 Sin Ming Dr (Nearest MRT Upper Thomson)

Employment type: 1 year contract

Key Responsibilities

Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)

Comfortable in speaking to members of public and also provide written responses as necessary

To work closely with both internal and external stakeholders to resolve feedback

Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems

Follows guideline on feedback handling

To perform any ad hoc duties as assigned

Requirements

Diploma and above

Ability to communicate effectively in English

Experience in Customer Service is preferred

Good attendance is expected

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice. 

We regret that only shortlisted candidates will be notified. 

Registration No: R25158890