Job description for Spa Supervisor at BWM GROUP
Kualifikasi pekerjaan:
BWM GROUP sedang membuka lowongan untuk posisi Penuh waktu Spa Supervisor di Legian, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.
- Mencari kandidat untuk bekerja pada:
- Senin: Pagi, Siang, Sore
- Selasa: Pagi, Siang, Sore
- Rabu: Pagi, Siang, Sore
- Kamis: Pagi, Siang, Sore
- Jum'at: Pagi, Siang, Sore
- Sabtu: Pagi, Siang, Sore
- Minggu: Pagi, Siang, Sore
- Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
- Gaji yang diinginkan: Rp5,000,000 - Rp6,000,000 per bulan
Core Responsibilities:
Operations Management: Oversee day-to-day operations of the spa including treatment scheduling, cleanliness, equipment maintenance, and product inventory.
2. Staff Management: Recruit, train, schedule, and supervise spa therapists, receptionists, and other spa staff.
3. Guest Experience: Ensure high levels of customer satisfaction through quality service, personalized wellness experiences, and problem resolution.
4. Sales & Marketing: Promote spa services and products, create wellness packages, collaborate with hotel/resort marketing, and boost revenue.
5. Budgeting & Reporting: Manage financial performance, monitor expenses, and generate performance reports for upper management.
6. Compliance & Standards: Ensure spa operations comply with health, safety, and hygiene regulations; maintain brand standards.
7. Wellness Programming: Curate wellness menus including massages, therapies, yoga, meditation, detox programs, etc.
Qualifications:
- Experience in spa or wellness center management (3+ years)
- Knowledge of Balinese and international spa treatments
- Strong leadership and interpersonal skills
- Fluent in English (Bahasa Indonesia is a plus)
- Familiarity with spa-villa booking software (VHP)
- preferably stay in Ubud area
- Will be working in Sehati Spa and Wellness, Pejeng - Ubud area
