Job description for Service Engineer at Genecraft Labs
Job description:
Delivering services to customers effectively and on time
Monitoring and maintaining electrical equipment or machinery performance
Walking customers through how equipment works including how to use it safely
Explaining new features and suggesting upgrades to customers
Participating in ongoing training to keep up to date with the latest developments in electrical engineering
Providing clear customer feedback
Following government health and safety regulations
Requirements:
A bachelor's degree in mechanical/electrical engineering
Have 1-2 years experience in similar industry (fresh graduates are welcome to apply)
Understanding of electrical engineering
Good communication, conceptual and analytical thinking, problem solving ability
Able to work independently or in a team
Excellent active listening and customer service skills
Has valid driving license (SIM A/C) and willing to travel
Fluent in Mandarin
