Key Responsibilities

Provide administrative support to the sales team and management.

Prepare quotations, sales orders, invoices, and related documentation.

Coordinate with customers regarding orders, deliveries, and inquiries.

Liaise with internal departments to ensure timely processing and fulfilment of orders.

Maintain accurate sales records, customer databases, and filing systems.

Monitor order status and follow up on pending matters.

Assist in preparing sales reports, presentations, and monthly summaries.

Handle customer service issues and resolve operational matters promptly.

Support scheduling of meetings, appointments, and project coordination where required.

Ensure proper documentation and compliance with company procedures.

Requirements

Minimum 'O' Level with minimum 2 years of relevant experience in sales coordination or administrative support.

Proficient in Microsoft Office applications, especially Excel and Word.

Good communication and interpersonal skills.

Strong organizational skills with attention to detail.

Ability to multitask and work independently in a fast-paced environment.

Experience with Sage or ERP systems will be an advantage.

Customer service-oriented mindset.

Strong coordination and follow-up abilities.

Ability to work effectively within a team environment.