Job description for Reservation Staff at Orivista Villas
Persyaratan untuk peran ini:
Orivista Villas sedang membuka lowongan untuk posisi Penuh waktu Reservation Staff di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.
- Tersedia jam fleksibel
- Tidak diperlukan pengalaman kerja untuk posisi ini
- Gaji yang diinginkan: Rp3,000,000 - Rp4,000,000 per bulan
Responsibilities:
- Respond efficiently and professionally to guest inquiries via telephone, email, WhatsApp, and OTA (Online Travel Agency)
- Provide detailed information about room availability, rates, facilities, and special offers.
- Assist guests with pre-arrival arrangements, including transportation, special requests, and check-in procedures.
- Provide clear and accurate information about properties.
- Address guest concerns, complaints, and special requests efficiently to ensure a positive experience
- Process reservations from various booking channels and update the system accordingly.
- Strong problem-solving skills and the ability to handle guest concerns professionally.
Requirements:
- 1 year of experience in the same position
-Freshers can also apply.
- Hospitality Background
- Excellent Communication & Writing English skills
- Good Interpersonal Skills
- Ready to work in a team and individually
- Good Attitude and Friendly
- Computer Literate
- Able to work under pressure
- Domiciled in Bali
