About the role

Are you an experienced Receptionist Spa looking to join a dynamic and growing company in the heart of Bali? Tropical Group is seeking a friendly and professional Receptionist Spa to join our team Spa in Nusa Dua, Kuta Selatan, Bali.

Requirements:

Minimum high school diploma hospitality background preferred

Experience in receptionist or customer service role

Good communication skills in English

Basic computer and reservation system skills

Customer-oriented with good problem-solving skills

Basic knowledge of spa services is a plus

Responsibilities:

Greet and assist guests in a friendly and professional manner

Handle bookings, appointments, and guest inquiries

Manage check-in, check-out, and payment processes

Provide information about spa services and promotions

Handle guest feedback and complaints politely

Coordinate with therapists to ensure smooth operations

Apply now to become our next Receptionist Spa at Tropical Group!