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SMC Food 21

Marketing and Customer Support Executive

SMC Food 21
SGD3,000 - 3,200
Full-Time · On-site
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience

Job description for Marketing and Customer Support Executive at SMC Food 21

Job Descriptions:      
- Coordinate and closely follow up on customers’ inquiries, requests, and feedback, while effectively communicating and providing timely updates to team members and all relevant parties.
- Prepare sales forecasts and provide order updates to support internal sales, production, and operational coordination.
- Coordinate with suppliers and support supplier assessment and evaluation activities, including corrective actions and follow-ups, to ensure compliance with regulations and alignment with food safety requirements.
- Support internal and external audits including food safety audits, FSSC, Halal, ISO, and other compliance requirements as and when required.
- Participate as a member of the Food Safety Team and support compliance activities.
- Any adhoc duties assigned by Operations Director.

Job Requirements:   
- Minimum 1 year of administrative or logistics coordination experience preferred.
- Familiar with ERP systems (e.g., AutoCount) and proficient in Microsoft Office applications.
- Organized, detail-oriented, and able to multitask.

Working Hours:
• Monday to Friday: 9:00 AM – 6:00 PM

About the company
SMC Food 21
SMC Food 21

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Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

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SMC Food 21

Marketing and Customer Support Executive

SMC Food 21
SGD3,000 - 3,200
Full-Time · On-site
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience

Job description for Marketing and Customer Support Executive at SMC Food 21

Job Descriptions:      
- Coordinate and closely follow up on customers’ inquiries, requests, and feedback, while effectively communicating and providing timely updates to team members and all relevant parties.
- Prepare sales forecasts and provide order updates to support internal sales, production, and operational coordination.
- Coordinate with suppliers and support supplier assessment and evaluation activities, including corrective actions and follow-ups, to ensure compliance with regulations and alignment with food safety requirements.
- Support internal and external audits including food safety audits, FSSC, Halal, ISO, and other compliance requirements as and when required.
- Participate as a member of the Food Safety Team and support compliance activities.
- Any adhoc duties assigned by Operations Director.

Job Requirements:   
- Minimum 1 year of administrative or logistics coordination experience preferred.
- Familiar with ERP systems (e.g., AutoCount) and proficient in Microsoft Office applications.
- Organized, detail-oriented, and able to multitask.

Working Hours:
• Monday to Friday: 9:00 AM – 6:00 PM

About the company
SMC Food 21
SMC Food 21

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

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Marketing and Customer Support Executive

SMC Food 21