Job Responsibilities

Manage the full shipping and order fulfilment process

Work with Supply Chain and Procurement teams to ensure timely inventory replenishment

Develop and track key performance indicators (KPIs) to improve inventory and fulfilment processes

Implement inventory control processes to reduce stock-outs and overstocking

Liaise with freight forwarders, shipping companies, suppliers, and customers on shipment matters

Prepare and manage shipping documents, including documentation and negotiation

Monitor delivery schedules to ensure timely shipment to customers

Coordinate with Warehouse, Sales, and Customer Service teams

Requirements

Diploma or certificate in Supply Chain Management, Logistics, or related field

At least 5 years of relevant experience in logistics or supply chain

Experience in shipping documentation and negotiation is preferred

Good knowledge of shipping procedures and export documentation

Strong communication and interpersonal skills for cross-functional coordination

Fluent in spoken and written English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.