Job Requirements

Job Responsibilities

Handle small claims court cases, track progress and coordinate relevant formalities.

Reply to customer enquiries and resolve daily issues.

Record complaints, comfort customers, follow up and report results.

Cooperate with relevant departments to resolve customer problems.

Attend team training and assist in optimizing service procedures.

Experience in small claims or customer service preferred; Law/Administration majors preferred.

Proficient in Office software.

Good communication, patient and service-minded.

Careful, responsible and good team player.