The HR Operations Executive / Senior HR Operations Executive is responsible for managing end-to-end human resources functions for the Food & Beverage (F&B) operations, which is for our F&B entity under Authentic Bites Concepts while also providing administrative and operational support to the F&B team. This role ensures compliance with statutory requirements, smooth HR operations across outlets, and timely reporting and coordination with internal and regional stakeholders.

Job Responsibilities

1. Talent Management

·         Support recruitment initiatives to attract suitable candidates for F&B operations.

·         Coordinate the full hiring process from interviews to onboarding.

·         Manage the full employee lifecycle from onboarding to offboarding.

·         Execute in performance appraisal exercises.

·         Coordinate training and development initiatives for the staff when required.

2. Payroll Administration

·         Ensure accurate and timely payroll processing, including IR8A and IR21 submissions where applicable.

·         Handle payroll-related queries professionally and promptly.

·         Review, improve, and streamline payroll process to enhance accuracy, efficiency, and compliance.

·         Prepare and submit monthly payroll projections and reports to the Finance team.

·         Stay updated on employment regulations and compliance requirements to mitigate risks.

3. Benefits & Leave Administration

·         Oversee leave administration, including monitoring leave balances.

·         Administer employee benefits such as medical insurance claims and travel insurance.

·         Assist employees with benefits-related enquiries and enrolments.

4. MOM & Compliance Matters

·         Manage MOM-related matters, including work pass applications, renewals, cancellations, and compliance requirements.

·         Ensure timely and accurate submission of government surveys and statutory reports.

·         Assist in drafting and updating HR policies, internal memos, and HR-related documentation.

5. HR Business Partnering (F&B)

·         Collaborate closely with F&B outlet managers and Head of Department (HOD) to address manpower needs and operational challenges.

·         Partner with the stakeholders on workforce planning and employee engagements initiative.

·         Provide HR advisory support on policies, practices, and people management matters.

·         Manage employee relations matters, including managing grievances, investigations and disciplinary processes.

6. F&B Reporting & Administrative Support

·         Consolidate and submit daily sales reports for F&B outlets to the Hong Kong (HK) office.

·         Compile and process invoices related to F&B operations.

·         Coordinate and consolidate monthly reports from Heads of Department (HODs) and ensure submission by the 15th of each month.

·         Provide flight booking arrangements and other administrative support as required for the F&B team.

7.    Any other ad-hoc duties assigned.

A)   Pre-Requisites

i)      Diploma in HRM, Business Administration or related disciplines.

ii)    At least 3-5 years of relevant experience in the F&B industry.

iii)   Strong knowledge of Singapore employment laws and MOM regulations especially with work pass processing.

iv)   Experience in F&B payroll processing and HR operations.

v)    Good organisational skills with the ability to manage multiple priorities in a fast-paced F&B environment.

vi)   Proficient in Excel, Words and HR systems.

vii)  Strong communication and stakeholder management skills.

viii) Strong team player with excellent interpersonal skills.

ix)   Pro-active, versatile, and highly independent with a positive working attitude.

x)    Able to start work immediately will be an advantage.

B)   Must Have Factor

i)      Experience in F&B.

Thank you for your interest in this position. Please note that only shortlisted candidate will be notified.