Job description for HR Consultant (HR Outsourcing / HR Services) at BDO
About the Role
We are looking for a hands-on and client-focused HR Consultant to manage a portfolio of clients and deliver end-to-end HR outsourcing services. This role is ideal for a strong HR generalist who thrives in a fast-paced environment, enjoys working with different organisations, and is able to balance multiple priorities while providing practical and compliant HR solutions.
You will act as a trusted HR partner to clients, supporting both operational HR matters and strategic initiatives.
Key Responsibilities
1. Full-Spectrum HR Service Delivery
Manage end-to-end HR functions for assigned clients, including:
Recruitment and onboarding
Employee lifecycle management (confirmation, transfers, promotions, exits)
Performance management processes (KPIs, appraisals, PIPs)
Training and development coordination
Compensation and benefits administration
Draft, review, and implement HR policies, employee handbooks, and employment contracts
Ensure proper documentation and adherence to HR best practices
2. Client Portfolio Management
Manage a portfolio of multiple clients across different industries simultaneously
Act as the main point of contact for all HR-related matters
Build strong relationships with business owners, managers, and key stakeholders
Conduct regular check-ins with clients to understand business needs and workforce challenges
Provide proactive HR recommendations aligned to clients’ business objectives
3. Talent Acquisition & Workforce Planning
Partner with clients to understand hiring needs and role requirements
Manage full recruitment cycle:
Job postings and sourcing
Screening and shortlisting candidates
Interview coordination and participation
Offer management and onboarding
Advise on manpower planning, organisation structure, and hiring strategies
4. Employee Relations & Advisory
Provide practical HR advice on employee relations matters, including:
Disciplinary actions and misconduct cases
Performance issues and improvement plans
Grievances and conflict resolution
Support investigations and recommend appropriate actions in line with company policies and local regulations
Guide clients on fair and consistent HR practices
5. HR Compliance & Governance
Ensure clients’ HR practices comply with Singapore employment laws and regulations (e.g. Employment Act, CPF contributions, MOM guidelines)
Keep updated on regulatory changes and advise clients accordingly
Support audits and ensure proper HR documentation and records are maintained
6. Payroll & HR Operations
Support payroll processing, ensuring accuracy and timeliness
Manage leave administration, claims, and benefits tracking
Maintain accurate and up-to-date employee records in HR systems
Requirements
Bachelor’s Degree in Human Resource Management, Business Administration, or related discipline
Minimum 1–3 years of relevant HR generalist experience, preferably in HR consulting, outsourcing, or handling multiple business units
Strong knowledge of Singapore employment legislation and HR practices
Strong problem-solving skills with a practical, solutions-oriented mindset
Excellent interpersonal and communication skills, with confidence in engaging clients
Highly organised with strong attention to detail and ability to prioritise workload
Proficient in Microsoft Office
Preferred Qualifications
Experience working with SMEs across different industries
Exposure to payroll processing and HRIS systems
Ability to work in a fast-paced and dynamic environment
What We’re Looking For
A proactive and resourceful HR professional who can work independently
Someone who enjoys variety and can adapt to different client environments
Strong sense of accountability and ownership over client portfolios
A team player who is also comfortable managing responsibilities autonomously
