Persyaratan untuk peran ini:

CPM Bali sedang membuka lowongan untuk posisi Penuh waktu Hotel Manager di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Tersedia jam fleksibel
• Gaji yang diinginkan: Rp15,000,000 - Rp20,000,000 per bulan

Coordination:

Oversee daily operations, ensuring all cleaning tasks are completed on time and to the required standards.

Check cloudbed or other system that used in operational to ensure operational running smoothly

Assign duties and responsibilities to housekeeping staff and managing workloads.

Monitor and inspect staff performance, providing feedback and coaching when necessary to be reported to the Owner

Be available on call to resolve any urgent problems in emergencies.

Assist the Operations Manager in conducting regular operations team meetings with all the property leaders weekly to discuss routine operational matters

Support and work with all property leaders in all aspects of running the operations.

Implement any other duties assigned by the General Manager needed to support the operation running smoothly

Quality Control:

Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and maintenance standards are met.

Inspect the room prior to the guest check in.

Address any complaints or issues related to cleanliness from guests or management

Ensure compliance with health and safety regulations, as well as the organization's cleanliness standards.

Support/cover the housekeeping team as required

Training and Development:

Train new staff on cleaning procedures, equipment use, and organizational policies.

Provide ongoing training and support to existing leaders and staff to improve performance and efficiency.

Inventory and Supplies Management:

Manage inventory, including cleaning supplies, guest supplies, linens, and equipment.

Ensure that stock levels are maintained and make orders (PR) for necessary supplies as needed.

Control and reduce waste by ensuring efficient use of materials.

Reporting and Documentation:

Maintain records of cleaning schedules, team attendance, inventory levels, and any maintenance or repair needs.

Support for roster optimization by reporting to Owner in case of emergency sick leaves, DP, and other leaves from the housekeeping team

Report any damages or maintenance issues to the appropriate departments.

Guest Relations:

Work together with property leaders and respond to guest requests and resolve complaints related to housekeeping services.

Assist guest check in and check out

Log any special service requests (e.g., turndown service, laundry) and coordinate with the appropriate team members.

Ensure a high level of customer service is provided by the team.

Health and Safety:

Ensure all staff & teams comply with safety and hygiene policies.

Implement and monitor procedures for safe handling of cleaning chemicals and equipment.

Flexibility to work various shifts, including weekends and holidays.