Job description for Guest Relations Officer at Ini Vie Hospitality
Persyaratan untuk peran ini:
iNi ViE Hospitality sedang membuka lowongan untuk posisi Penuh waktu Guest Relations Officer di Kenderan, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.
- Mencari kandidat untuk bekerja pada:
- Senin pagi
- Senin siang
- Senin malam
- Selasa pagi
- Selasa siang
- Selasa malam
- Rabu pagi
- Rabu siang
- Rabu malam
- Kamis pagi
- Kamis siang
- Kamis malam
- Jumat pagi
- Jumat siang
- Jumat malam
- Sabtu pagi
- Sabtu siang
- Sabtu malam
- Minggu pagi
- Minggu siang
- Minggu malam
- Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
Minimum diploma or bachelor’s degree in Hospitality, Tourism, Public Relations, or a related field.
Proven experience as a Guest Relation Officer, Front Office staff, or similar position in a hotel or resort environment is preferred.
Excellent communication and interpersonal skills with a warm, friendly, and professional personality.
Fluent in English, both written and spoken; additional foreign languages are a strong advantage.
Strong problem-solving and conflict-handling skills with a guest-oriented mindset.
Well-groomed, confident, and presentable appearance.
Able to handle guest complaints and special requests with professionalism and empathy.
Strong organizational and multitasking skills in a fast-paced environment.
High attention to detail and commitment to service excellence.
Computer literate and familiar with hotel systems (VHP knowledge is a plus).
Able to work flexible hours, including weekends and public holidays.
A team player with a positive attitude and strong sense of responsibility.
Culturally sensitive and able to interact with guests from diverse backgrounds.
