Job description for Guest Experience Officer at SIKI Japanese Restaurant
Kualifikasi pekerjaan:
Siki Japanese Restaurant sedang membuka lowongan untuk posisi Penuh waktu Guest Experience Officer di Benoa, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.
- Mencari kandidat untuk bekerja pada:
- Senin: Sore
- Selasa: Sore
- Rabu: Sore
- Kamis: Sore
- Jum'at: Sore
- Sabtu: Sore
- Minggu: Sore
- Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
We are looking for a dedicated and passionate Guest Experience Officer to join our team at SIKI. As a Guest Experience Officer, you will be the first point of contact for our guests, ensuring they receive exceptional service and have a memorable experience throughout their visit. You will play a key role in creating a welcoming atmosphere, handling inquiries, and addressing any concerns to ensure the highest level of customer satisfaction.
Key Responsibilities:
Greet and welcome guests in a friendly and professional manner.
Assist guests with check-in/check-out procedures, reservations, and special requests.
Provide detailed information about services, menus, and promotions.
Address guest concerns or complaints promptly and professionally, ensuring a positive resolution.
Monitor guest satisfaction and proactively gather feedback to improve service quality.
Coordinate with other departments to ensure a seamless guest experience.
Maintain an organized and efficient front desk area.
Assist in organizing events or special activities to enhance guest engagement.
Qualifications:
Previous experience in customer service or hospitality is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Friendly, approachable, and enthusiastic personality.
Ability to multitask and work in a fast-paced environment.
Out going personality
What We Offer:
Competitive salary and benefits.
Opportunities for career growth and development.
A dynamic, supportive work environment.
The chance to make a positive impact on the guest experience.
If you are passionate about delivering exceptional service and creating memorable experiences for guests, we would love to hear from you! Apply now to join our team and be part of an exciting, fast-paced company.
