Kualifikasi pekerjaan:

iNi ViE Hospitality sebagai rekruter iNi ViE Hospitality sedang membuka lowongan untuk posisi Penuh waktu Front Office Supervisor di Melinggih, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
• Senin: Pagi, Siang
• Selasa: Pagi, Siang
• Rabu: Pagi, Siang
• Kamis: Pagi, Siang
• Jum'at: Pagi, Siang
• Sabtu: Pagi, Siang
• Minggu: Pagi, Siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp3,500,000 per bulan

1. Overseeing Front Desk Operations:

Ensuring smooth and efficient check-in/check-out processes.

Responding to guest inquiries and requests.

Managing reservations and room availability.

Handling guest complaints and concerns promptly and professionally.

2. Supervising and Training Staff:

Supervising and training front desk staff, Assisting with scheduling and payroll, and Evaluating staff performance and providing feedback.

3. Maintaining Accuracy and Order:

Maintaining accurate records of guest information, reservations, and payments.

Ensuring all front office equipment and supplies are in good working order.

Monitoring and maintaining inventory of front office supplies and equipment.

4. Ensuring Excellent Customer Service:

Providing outstanding customer service to all guests.

Resolving guest issues and complaints.

Working with other departments to ensure seamless guest experiences.

5. Reporting and Analysis:

Assisting in the preparation of reports and analytics on front office operations.

Monitoring staff performance and providing feedback.

Staying up-to-date with hotel policies, procedures, and promotions.