Job description for Front Office Receptionist at Bali DreamHouse Management
Persyaratan untuk peran ini:
Bali DreamHouse Management sedang membuka lowongan untuk posisi Penuh waktu Front Office Receptionist di Canggu, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.
- Mencari kandidat untuk bekerja pada:
- Senin pagi
- Senin siang
- Selasa pagi
- Selasa siang
- Rabu pagi
- Rabu siang
- Kamis pagi
- Kamis siang
- Jumat pagi
- Jumat siang
- Sabtu pagi
- Sabtu siang
- Minggu siang
- Minggu pagi
- Tidak diperlukan pengalaman kerja untuk posisi ini
- Gaji yang diinginkan: Rp4,000,000 per bulan
Key Responsibilities:
· Greet guests and handle check-in/check-out procedures professionally.
· Manage room reservations and update guest records.
· Assist guests with inquiries, requests, and recommendations.
· Process payments and maintain accurate billing records.
· Handle guest complaints and escalate unresolved issues.
· Ensure front desk area is organized and presentable.
· Promote guest reviews and encourage name mentions in feedback.
Qualifications:
· Proficiency in English – required.
· Familiar with VHP System– required.
· Minimum of 1 year in a customer service or front office role.
· Excellent communication, organization, and problem-solving abilities.
· Diploma or degree in Hospitality Management preferred.
· Proficiency in hotel software and guest service standards.
