Job description for Front Office Executive at B Consultant Bali
Kualifikasi pekerjaan:
B Consultant Bali sedang membuka lowongan untuk posisi Penuh waktu Front Office Executive di Kerobokan Kelod, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.
- Tersedia jam fleksibel
Front Office
Must-Have Qualifications
1+ years of front-office or guest-relations experience in villas, hotels, or resorts
Fluent in English (written and spoken); conversational Bahasa Indonesia
Hands-on experience with cloud-based PMS/channel managers (e.g., Guesty, Cloudbeds, SiteMinder)
Skilled with WhatsApp Business, OTA platforms, and Instagram communication
Proven ability to resolve guest complaints with empathy and efficiency
Detail-oriented with high standards for presentation and service readiness
Nice-to-Have
Experience in upselling and/or butler-style guest service
Basic data skills (e.g., Google Sheets, Looker Studio)
Familiarity with reporting tools or guest feedback platforms
Compensation & Benefits
Competitive salary based on experience, plus service charges
BPJS Health & Employment insurance, THR, and 12 days of annual leave
Annual learning & development stipend (language, hospitality, tech)
Dynamic, innovative team culture with real ownership of your role
