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ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

Customer Success Manager

ARGUS MEDIA SINGAPORE GROUP PTE. LTD.
Full-Time · On-site

Job Requirements

On-site

Job description for Customer Success Manager at ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures.

What will you be doing?

Argus is a fast-growing global B2B media company providing essential information, insights, and analysis to the energy and commodities industries. As part of our continued growth, we are looking for a proactive and driven individual to join our Sales team, where you will quickly build a strong understanding of our business and play a key role in expanding our customer base and revenue.

In this role, you will take ownership of the full customer lifecycle, driving client adoption, value realisation, retention, and revenue growth. You will act as a strategic partner to clients while collaborating cross-functionally to deliver measurable outcomes through structured engagement and data-driven insights.

Key Responsibilities

Drive onboarding, adoption, and strategic engagement to accelerate time-to-value.

Manage account health, retention, renewals, and expansion using predictive insights.

Represent the voice of the customer through structured feedback and executive engagement.

Execute consistently against CS playbooks with strong CRM hygiene and reporting.

Leverage automation, AI insights, and digital tools to proactively manage risk.

Continuously build capability through product mastery, data literacy, and learning.

What we’re looking for in you

Experience of working in Customer Success or Sales.

Executive-level communication and consultative engagement.

Product and vertical mastery across assigned portfolios.

Data-driven analysis, insight synthesis, and storytelling.

Account lifecycle, renewal, and expansion planning.

Stakeholder management and cross-functional influence.

Proficiency with CRM, digital engagement, and AI-enabled reporting.

What’s in it for you

Work within a highly motivated team at an industry-leading and rapidly growing global company.

Competitive salary and commission scheme.

A modern office environment designed to foster productivity, creativity, and teamwork.

Excellent location at Raffles Place in central Singapore – close to public transport and amenities.

Hybrid working model available upon completion of probation.

Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.

20 vacation days your first year, up to a maximum of 25 days.

Extensive internal and external training.

Employee Welfare & Employee Assistance Programme.

About the company
ARGUS MEDIA SINGAPORE GROUP PTE. LTD.
ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

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Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

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ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

Customer Success Manager

ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

Job Requirements

On-site

Job description for Customer Success Manager at ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures.

What will you be doing?

Argus is a fast-growing global B2B media company providing essential information, insights, and analysis to the energy and commodities industries. As part of our continued growth, we are looking for a proactive and driven individual to join our Sales team, where you will quickly build a strong understanding of our business and play a key role in expanding our customer base and revenue.

In this role, you will take ownership of the full customer lifecycle, driving client adoption, value realisation, retention, and revenue growth. You will act as a strategic partner to clients while collaborating cross-functionally to deliver measurable outcomes through structured engagement and data-driven insights.

Key Responsibilities

Drive onboarding, adoption, and strategic engagement to accelerate time-to-value.

Manage account health, retention, renewals, and expansion using predictive insights.

Represent the voice of the customer through structured feedback and executive engagement.

Execute consistently against CS playbooks with strong CRM hygiene and reporting.

Leverage automation, AI insights, and digital tools to proactively manage risk.

Continuously build capability through product mastery, data literacy, and learning.

What we’re looking for in you

Experience of working in Customer Success or Sales.

Executive-level communication and consultative engagement.

Product and vertical mastery across assigned portfolios.

Data-driven analysis, insight synthesis, and storytelling.

Account lifecycle, renewal, and expansion planning.

Stakeholder management and cross-functional influence.

Proficiency with CRM, digital engagement, and AI-enabled reporting.

What’s in it for you

Work within a highly motivated team at an industry-leading and rapidly growing global company.

Competitive salary and commission scheme.

A modern office environment designed to foster productivity, creativity, and teamwork.

Excellent location at Raffles Place in central Singapore – close to public transport and amenities.

Hybrid working model available upon completion of probation.

Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.

20 vacation days your first year, up to a maximum of 25 days.

Extensive internal and external training.

Employee Welfare & Employee Assistance Programme.

About the company
ARGUS MEDIA SINGAPORE GROUP PTE. LTD.
ARGUS MEDIA SINGAPORE GROUP PTE. LTD.

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

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Customer Success Manager

ARGUS MEDIA SINGAPORE GROUP PTE. LTD.