Job Descriptions:

Report directly to Branch Manager

Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly

To make cold call and any new leads call provided by the company

Re-confirm customer’s appointment a day before their treatment

To follow-up service call to customer after treatment (three days)

Responsible to deliver and provide Quality Services

Daily data entry for customers, staff and print report for compilation

To ensure the cleanliness standards at reception area

Issuing of invoices and service rendering

Generation of daily reports

Assist in general administrative duties

Preparing and issue of relevant documents, printing and filing as well as inventory control

Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

At least 2 years’ experience in beauty spa environment and services

Strong verbal and written communication skills

Ability to work in a fast-paced environment with minimum supervision and is able to multi-task

Willing to work retail hours (including weekends and public holidays)