Job Description & Requirements

Working Hours: Mon–Fri, 0900am–1800pm (Alternate half Saturdays)

Location: 56 Loyang Way #05-01 Loyang Enterprise Building, 508775

Salary: From $2,800 onwards

Ensure the safe, compliant handling of hazardous materials. This role emphasizes delivering excellent service, understanding client needs, and preparation of DG documentation while ensuring full regulatory compliance.

Key Responsibilities:

Documentation & Operational Support

Coordinate closely with Operations & Sales to ensure smooth and compliant handling of DG shipments

Respond to customer inquiries via email and telephone.

Verify shipping documents such as MSDS , commercial invoice , packing list & manifest.

Identify , classify and prepare dangerous goods declaration in accordance with IATA ( Air Freight ) and IMDG ( Sea Freight ) regulations

Advisory & Issue Resolution

Provide clear guidance to clients on DG requirements and processes

Handle customer concerns, resolve issues promptly, and offer practical solutions

Act as a bridge between clients and internal teams to ensure service quality and compliance

Requirements:

Experience in customer service, logistics, freight forwarding, or supply chain preferred

Knowledge of DG regulations (IATA, IMDG) is added advantage

Strong communication and interpersonal skills

Customer-oriented mindset with problem-solving abilities

Self-driven and able to manage multiple priorities effectively

What We Offer:

Training in dangerous goods regulations and compliance

Opportunities for career growth and specialization in DG handling

Supportive and team-oriented work environment

Additional 2 days leave benefit (Family care & Birthday)

Apply now and be part of the team!