Job Highlights
Key Responsibilities
Patient Care & Front-Desk Management
Clinical Support
Administration & Financials
Requirements
Experience & Qualifications
Skills & Attributes
How to Apply

The Heart Practice is a premier cardiology specialist clinic located within the prestigious Gleneagles Hospital. We are dedicated to providing compassionate, top-tier cardiovascular care using state-of-the-art diagnostics. We believe in fostering a supportive, professional, and warm environment for both our patients and our team members.

We are looking for a motivated, meticulous, and patient-centric Clinic Assistant to join our growing team.

Prestigious Location: Conveniently located at Gleneagles Hospital (Orchard/Tanglin area).

Competitive Compensation: Attractive salary package with performance bonuses and medical benefits.

Professional Growth: Opportunities to learn specialized clinical skills in a high-growth cardiology environment.

Positive Work Culture: A supportive, collaborative, and friendly team environment.

Provide a warm and professional welcome to patients, managing registrations, appointments, and enquiries.

Manage clinic queue flow efficiently to ensure minimal waiting times.

Handle phone calls, emails, and WhatsApp enquiries promptly and professionally.

Assist the Cardiologist during consultations and minor clinic procedures.

Prepare patients for basic cardiovascular assessments (e.g., height, weight, blood pressure monitoring).

Chaperone patients and maintain a clean, sterile, and organized clinical environment.

Manage inventory, tracking medical supplies, and restocking clinic rooms.

Manage patient electronic medical records (CMS) accurately and confidentially.

Handle billing, payment collection, and daily closing accounts.

Process corporate insurance claims, Medisave submissions, and coordinate with managed care partners.

Minimum GCE 'N' / 'O' Level, NiTEC, or Diploma in a related field.

Prior experience working in a specialist clinic or hospital setting is highly advantageous (Experience in cardiology or private specialist clinics is a major plus).

Candidates with significant experience will be considered for a Senior Clinic Assistant role.

Excellent interpersonal and communication skills (Fluency in multiple languages is a plus to communicate with local and international patients).

Proficient in basic computer skills and Clinic Management Systems (CMS).

Knowledge of insurance claims processing (e.g., Mediclaim, E-Log, corporate panels) is preferred.

Energetic, empathetic, and possesses a strong service-oriented mindset.

Able to work independently as well as part of a close-knit team.

If you are passionate about healthcare and looking to build a meaningful career in specialized cardiology care, we would love to hear from you!

Please submit your updated resume, including your expected salary and earliest availability date, via ***email_hidden***