Center Manager (Ref: 37466)
Salary: S$3,000 - S$4,500

Our client is a premium student care centre designed to nurture children beyond academics — focusing on thinking, emotional growth, creativity, and expression.

They are seeking a Centre Manager who will take full ownership of centre operations, team leadership, parent experience, and programme execution. This role is critical in ensuring that our philosophy is not just a concept, but consistently delivered through daily operations.

【Responsibilities】
1. Centre Operations & Execution
- Oversee day-to-day operations of the centre (P1–P6 student care)
- Ensure smooth running of daily schedule (arrival, homework, programmes, dismissal)
- Maintain high standards in safety, hygiene, and student supervision
- Manage administrative processes (attendance, billing coordination, reporting)

2. Team Leadership & Culture Building
- Lead, manage, and mentor a team of teachers/mentors
- Ensure all staff deliver according to center philosophy (guide, not instruct)
- Conduct regular team briefings, performance reviews, and coaching
- Maintain a positive, professional, and aligned team culture

3. Parent Experience & Communication
- Act as the main point of contact for parents
- Build strong trust relationships with families
- Handle feedback, concerns, and sensitive situations professionally
- Provide regular updates on student progress and centre activities

4. Programme Execution & Quality Control
- Ensure proper execution of our programme
- Maintain consistency in programme delivery across all mentors
- Work closely with management to refine and improve programme quality
- Ensure alignment between operations and brand positioning

5. Student Development & Safeguarding
- Ensure student wellbeing, emotional safety, and positive development
- Handle behavioral cases with maturity and appropriate judgement
- Uphold strict safeguarding standards and ethical conduct at all times

6. Recruitment & Centre Growth Support
- Support student enrolment and parent engagement efforts
- Conduct centre tours and convert leads where required
- Assist in staffing (hiring, onboarding, training of mentors)

【Working Hours】
• School terms: Monday to Friday (11am-7pm)
• School holidays: Monday to Friday (7am-7pm, staggered 8 hours shift)

【What you will receive】
- Year End Bonus or Profit Sharing
- Annual Leave: 12 days (Up to a maximum of 15 days)
- Medical Allowance: SGD 500 per year
- Work Injury Compensation Insurance (WICA)

【Requirements & Preferences】
(Must)
- Minimum of a Diploma in Education, Early Childhood, Business Management, or related fields
- Minimum 3-5 years of leadership and management experience in education, student care, particularly for primary school students in Singapore
- 2 years as Centre Manager is required for the role
- Proficient in productivity and administrative tools, including Excel, Google Drive, and Canva.
- Proficient in English and Mandarin to liaise with Mandarin-speaking stakeholders.
- Willingness to obtain First Aid and CPR certification in the future (fully sponsored by the company).
- Able to join with 1 month's notice or a short period.
- Believes in guiding children, not controlling them, and values emotional development as much as academics
- Ability to handle challenging parent and student situations

(Advantageous)
- Degree in Education, Early Childhood, Business Management, or related fields.
- Possess First Aid and CPR certification.
- Experience in premium/boutique education environments
- Familiarity with programme-based or inquiry-based learning approaches

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We regret that only shortlisted candidates will be notified.

Registration No.: R21100333 (Law Hong Hui)
Recruitment Licence: 12C5051