Job description for Assistant Operations Manager at Cortina Watch
Duties and Responsibilities
• Supervise the entire Singapore Retail Team and work closely with the Retail Managers to administer the day-to-day operational needs of the retail outlets
• Responsible for the daily sales and operations issues at all points of sale
• Responsible for the daily sales turnover at all points of sale and for achieving monthly sales target given by the company
• Responsible for the grooming, performance and behavior of the retail staff at all points of sale, ensure that the company’s objective and image are well maintained
• Work closely with Marketing team to implement marketing plans and activities
• Ensure smooth daily operations and timely monthly reporting
• Participate in workshops and seminars in terms of operational and sales support
• Manage purchasing activities and maintain healthy inventory levels
• In charge of incentive and commission schemes to motivate the team to increase sales
• Conduct monthly meetings with all points of sale
• To provide support during all company events
• Conduct regular market research to gather and compile industry statistics to ensure the competitiveness of the company’s products
• Prepare and provide sell-in & sell-out reports when necessary
• Oversee the renovation and maintenance of all shops.
REQUIREMENTS
• Degree in Business, Sales & Marketing, or equivalent
• At least 5 years of relevant experience in a retail environment, preferably in the luxury watches industry
• Strong IT skills; proficient in Microsoft Office, Adobe, etc.
• Able to work independently and manage a team efficiently
• Strong communication and interpersonal, and customer service skills
• Good command of written and spoken English
• Understanding of consumer lifestyles and trends, with a high degree of initiative
