Key Responsibilities

Handle end-to-end airfreight operations for both import and export shipments.

Manage export shipments: booking, MAWB/HAWB preparation, permits, and coordination with airlines/co-loaders.

Manage import shipments: monitor arrival, arrange clearance, coordinate delivery and follow up with customers.

Prepare and send quotations to overseas agents and customers.

Source and compare co-loader / airline rates to ensure competitive pricing.

Liaise with airlines, co-loaders, transporters, warehouse and customers for smooth operations.

Monitor shipment status and provide timely updates on arrivals, delays, or issues.

Ensure proper documentation and compliance with customs requirements.

Handle billing, job costing and data entry accurately.

Requirements

Experience in airfreight import & export operations preferred.

Knowledge of MAWB/HAWB, permits, customs clearance.

Able to check rates and do pricing/quotation independently.

Good coordination and communication skills.

Able to multitask and handle fast-paced shipment requirements.

Familiar with freight systems is an advantage.