Skills
Customer Service
English
Web Developer
Chinese
Technical Support
Job benefits
Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Workstation assistance
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
This job post is managed by
Bao Tong
Last active a day ago
Job description for Web Apps & Browers Support (Chinese - English Speaking) at iTechWX
- Project Description
We are seeking support Web Apps and Browsers engineers who can responsible for helping customers resolve the issues in doing development, testing and project management. The main support methods are phone, email and remote. Excellent oral communication skills in Chinese and English are required.
- Job Responsibilities
Main responsibility is to help Microsoft customer resolve the issue encountered in the development process of using IIS, ASP.NET, ASP.NET Core, Edge and so on. We need to find out the cause of the issue by restoring OP’s issue, and finally provide the customer a solution.
- Requirements (Required)
- Mandarin/English Language: fluent in reading, writing and speaking. Excellent learning ability and experience in program project development.
- Familiar with common development techniques, willing to learn new technologies and accept technical support work.
- Strong ability to study and troubleshooting. Strong sense of responsibility.
- Excellent team collaboration spirits
- Requirements(Extra points)
Familiar with NET Core, IIS, SignalR, Edge, EF and other technologies is preferred.
- Career Development
Technical aspects: technical support engineer, senior technical support engineer, professional technical support engineer.
Management aspects: technical mentor, team leader, team manager.
- Job Highlights
Microsoft web technology learning, quickly improve your technical capabilities, a variety of internal technology sharing. Let you quickly understand latest technology of Microsoft and related new features.
About the company
iTechwx dedicates the One-Stop Digital Transformation Service to our customers.
We partner with enterprises from multi-dimensions, empowering our customers with technical talent solutions.
Always being customer oriented, we build teams embedded from the culture of professionalism, proactivity, and enjoyment. iTechwx prioritize on cultivating the environment to incubate talents with customer-obsessive mindset.
Conquer the Everest, Together with iTechwx.
[Contact Center Services]
iTechwx constructs contact centers with customer-oriented advocates, supporting global customers with multi-languages and multi-media. iTechwx offers tech-focused contact center services, with our advanced operation standards, specialized training programs, and innovative management structure.
[Information Technology Services]
iTechwx provides services including design, development, testing, maintenance, support, and project management for both software and hardware products in frontier technological domains such as Cloud Computing, Internet of Things, Big Data, Smart Technology, Mobile Technology, etc.
Company Profile/About us
iTechwx is newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. We locate in Quan Binh Thanh, settling the office inside Opal Tower. As the first stop in SEA region, iTechwx encounters Vietnam, and particularly the city of Ho Chi Minh because of the richness in human resources, as well as the prospecting technology industries in this robust city.
We see opportunities - specifically to the sector of cloud solutions and managed IT services. We believe a One-Stop Digital Transformation Service is the solution to most enterprises. iTechwx is specialized in agile recruiting, designated training, and managing services to drive exceptional quality in delivery. iTechwx is also empowered to incubate technical talents. We invent highly efficient training, mentoring, onboarding, and quality assurance processes, incorporating with the essence of customer services. We see the city is awaiting to practice the most to succeed.
We invest on the talents. iTechwx commits to carefully treat each employee, and to forge a company brand full of vitality. Employees in iTechwx always find easy access to company resources. Teams are supplemented with supporting groups to take care of employee work experience. We also provide equal opportunity for each employee to seek long-term career development.
Office address
Opal Tower, 92 Nguyen Huu Canh street, Binh Thanh DistrictCompany gallery
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