Job description for Waiter / Waitress at PT. The Concrete Group
Waiter / Waitress
Location: Mengwi, Tumbak Bayuh, Bali, Indonesia.
Job Type: Full-time, flexible schedule, including weekends.
About Us
Retro Rinse is a unique self-service laundromat that redefines the laundry experience by merging nostalgia with contemporary amenities. A retro-style laundromat that includes a café and co-working space designed to cater to remote workers. Retro Rinse not only provides essential laundry services, but also offers a versatile environment that ensures that guests can maximise their productivity.
Job Description
We are looking for a friendly, energetic, and detail-oriented individual to join our team. This role is perfect for someone who enjoys working in a dynamic environment, interacting with guests, and ensuring smooth day-to-day operations.
Key Responsibilities
- Welcome and direct/seat guests and serve food and drink orders, ensuring a high level of guest satisfaction.
- Assist guests with the washing and drying of laundry items when needed.
- Maintain cleanliness and organisation of the café, laundromat floor, equipment and guest areas.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Stock and organise inventory of bar, seating and laundry area and report any shortages.
- Operate POS system and process payments.
- Adhere to safety and hygiene standards at all times.
Requirements
- Minimum of 1 year experience in a similar role; experience in the F&B or hospitality industry is a plus.
- Proficiency in operating laundry equipment such as washing machines, dryers, and steam irons is a plus.
- Strong customer service skills with a positive attitude.
- Good organisational skills and able to multitask while keeping strong attention to detail.
- Basic proficiency in English; additional language skills are advantageous.
Benefits
- Fitting salary based on experience.
- Opportunities for professional development and training.
- Meal allowance.
- Employee discount.
- 5-day work weeks.
