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Waiter / Waitress

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Yeu Saigon Group

Job Requirements

On-site
1 - 3 years of experience
Minimum Senior/Vocational High School

Job Benefits

Work Insurance

Career Path

Training/Certification

THR

Free Wi-Fi

Health Insurance

Job description for Waiter / Waitress at PT. Wisnu Ananda Jaya

Waiter / Waitress – Yeu Saigon Group

Deskripsi Pekerjaan

- Menyambut dan melayani pelanggan dengan ramah, sopan, dan profesional.

- Memberikan informasi mengenai menu makanan dan minuman serta membantu pelanggan dalam memilih menu.

- Mencatat dan memastikan pesanan pelanggan sesuai dengan permintaan.

- Menyajikan makanan dan minuman sesuai standar pelayanan perusahaan.

- Memastikan pesanan disajikan dengan tepat, lengkap, dan sesuai waktu yang ditentukan.

- Menjaga kebersihan dan kerapian area restoran, meja, kursi, serta perlengkapan pelayanan.

- Memastikan kesiapan area restoran sebelum operasional dan melakukan pembersihan setelah operasional.

- Berkoordinasi dengan tim kitchen dan tim service untuk memastikan kelancaran operasional restoran.

- Menangani pertanyaan dan keluhan pelanggan dengan baik serta melaporkannya kepada atasan jika diperlukan.

- Mematuhi SOP, standar pelayanan, dan peraturan perusahaan.

- Melaksanakan tugas operasional lainnya sesuai arahan atasan.

Kualifikasi

- Pendidikan minimal SMA/SMK atau sederajat.

- Memiliki komunikasi yang baik, ramah, sopan, dan berorientasi pada pelayanan pelanggan.

- Memiliki pengalaman sebagai Waiter/Waitress atau di bidang Food & Beverage menjadi nilai tambah.

- Fresh graduate dipersilakan melamar.

- Mampu bekerja secara individu maupun dalam tim.

- Disiplin, jujur, cekatan, bertanggung jawab, dan memiliki inisiatif.

- Bersedia bekerja dengan sistem shift, termasuk akhir pekan dan hari libur nasional.

- Bersedia bekerja dalam lingkungan restoran dengan ritme operasional yang dinamis.

- Bersedia ditempatkan di outlet Yeu Saigon Group sesuai kebutuhan perusahaan.

Tentang Yeu Saigon Group

Yeu Saigon Group merupakan perusahaan yang bergerak di bidang Food & Beverage dengan berbagai konsep restoran dan kuliner. Kami mencari individu yang memiliki semangat kerja, sikap positif, dan komitmen untuk memberikan pengalaman bersantap yang menyenangkan bagi setiap pelanggan.

Bergabunglah bersama Yeu Saigon Group dan berkembang bersama tim kami!

Interview process

About the company
PT. Wisnu Ananda Jaya
Restaurants
501 - 1000 employees

YEU SAIGON GROUP was established and opened its first restaurant, YEU SAIGON CAFÉ in June 2015 at Gran Rubina Business Park. As of September 2018, we are now operating 10 restaurants across Jakarta in total and comprised of 4 different restaurant brands (YEU SAIGON CAFÉ, SAIGON DELIGHT, MADAME MAI, COM NGON).

The restaurant idea, which started simply as a passion for cuisine has shown enormous success due to Indonesia’s hunger for healthy and authentic Vietnamese cuisine.

With a focus on bringing healthy, authentic Vietnamese food to all market segments, YEU SAIGON GROUP aims to have 14 outlets at the end of 2018 and 40 outlets throughout the country at the end of 2020. Eventually, the owners Praba and Mai want to expand internationally.

CORE VALUES:

  • Create an organization that is joyful and happy for all its employees
  • Bring back and promote honest cooking methods to provide nourishing and healthy cuisine
  • Develop a supply-chain that integrates animal welfare and sustainable agricultural practice bringing farm to table products that are healthy for our customers

FUTURE:

  • Our current focus is on growing our business model in the greater Jakarta market. It is envisaged that by the end of 2018, we will be at 14 outlets and by 2020 at 40 outlets throughout the country.​

OBJECTIVE:

  •  Bring a variety of authentic healthy Vietnamese cuisines to the Indonesian F&B market.
  •  Make our product accessible to all segments of the market
  •  Offer healthy food to customers by growing food using sustainable farming practices and prohibiting MSG use

KEYS TO SUCCESS:

  • Honesty of our cooking methods - no MSG, growing our own organic herbs, baking our own bread
  • Vietnamese Authenticity – hiring of Vietnamese chefs and ensuring quality by creating our dishes from scratch
  • Our priority has always been the product and the customer. Commercial considerations have always been second, and as a result, our customers see and feel the difference.

FOUNDERS INSPIRATIONAL STORY:

  • The two owners of the group are the husband and wife team of Praba Madhavan and Le Thi Tuyet Mai. Motivated by a desire to bring authentic Vietnamese cuisine to the Indonesian market, they began their F&B journey with minimal experience with the opening of YEU SAIGON CAFE in June 2015. This was followed by their new brand YEU SAIGON DELIGHT later in 2015 and in November 2017, their third concept MADAME MAI was launched. Com Ngon, the latest concept was launched in July 2018.
  • The strategy is to bring to Indonesia authentic and healthy Vietnamese cuisine and make it available to as many segments of the market as possible.
  • The commitment to providing authentic and healthy cuisine is a complete one with the hiring of Vietnamese chefs at all outlets, importation of essential Vietnamese sauces and condiments and the local growing of Vietnamese herbs which give Vietnamese cuisine its authentic flavors and health-inducing features. Kitchens are also strictly MSG-free.
  • The word ‘Yeu’ means love in Vietnamese. Praba and Mai wanted the name of their brand to reflect their own personal experience and passion towards Vietnamese cuisine. It represents the love and affection they want customers to experience while dining at their restaurants.
Office address

Gran Rubina, Rasuna Epicentrum, Business Park Generali Tower, Kawasan Jl. H. R. Rasuna Said Lt. 22 Unit B, RT.2/RW.5, Karet Kuningan, Setiabudi, South Jakarta City, Jakarta 12960, Indonesia

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