Job description for Visa Executor at Chindo Business Center
Qualifications:
1. Male/Female.
2. Minimum Diploma (D3) or Bachelor's Degree (S1) in any major.
3. At least 2–3 years of experience as a Visa Executor or in visa and immigration processing.
4. Strong understanding of visa application processes, including ITAS/KITAS, ITAP/KITAP, RPTKA, Notification, ERP, EPO, MERP, and other immigration documents.
5. Familiar with applicable immigration and employment regulations.
6. Having established networks or connections with government institutions or relevant authorities is an advantage.
Responsibilities:
1. Handle visa and immigration document processing from initiation to completion in accordance with company SOPs and applicable regulations.
2. Review the completeness, validity, and accuracy of all required documents prior to submission.
3. Coordinate with clients, internal teams, the Directorate General of Immigration, relevant ministries, embassies, and other authorities to ensure smooth processing.
4. Proactively follow up on all visa and immigration applications until completion.
5. Monitor the progress of each application and provide regular status updates to the Customer Management team and supervisors.
6. Identify issues arising during the application process and provide effective solutions in compliance with applicable regulations.
7. Ensure all applications are processed in accordance with legal requirements and within the established timeline.
8. Maintain both physical and digital filing systems, ensuring all documents are properly organized and documented.
9. Ensure the confidentiality of clients' data and immigration documents
10. Prepare progress reports and perform other administrative duties related to visa and immigration processing.
