Job description for Venue Manager at CORNER HOUSE GROUP
Venue Manager Requirements
Qualifications
- Minimum Diploma (D3) or Bachelor’s degree (S1) in Hospitality Management, Hotel Management, Business Management, or a related field.
- Minimum 3–5 years of experience in the hospitality, restaurant, bar, or food and beverage (F&B) industry, with at least 1–2 years in a managerial or supervisory position.
- Strong leadership skills with the ability to manage, lead, and develop an operational team.
- Comprehensive understanding of venue operations, including service, bar, restaurant, kitchen, and guest relations.
- Ability to manage operational budgets, control costs, and improve venue profitability.
- Knowledge of inventory management, stock control, purchasing, and cost management.
- Ability to monitor and evaluate business performance based on KPIs, including revenue, average spending, labor cost, and customer satisfaction.
- Strong communication, problem-solving, and decision-making skills.
- Ability to handle guest complaints and ensure consistent service standards and customer satisfaction.
- Good understanding of hygiene standards, workplace safety, food safety, and applicable operational regulations.
- Ability to work under pressure, achieve business targets, and work flexible hours, including evenings, weekends, and public holidays.
- Good command of English, both written and spoken.
