Job Requirements
Skills
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Job description for UX Technical Writer at Feedloop
- Write and edit digital content that meets project or product goals and end-users’ needs.
- Research & review user insights on an ongoing basis to understand user behavior to manage and shape content and messaging strategies.
- Collaborate with product managers, engineers, designers, researchers, legal team, and cross-functional stakeholders to define content requirements or strategy, and provide creative, thoughtful solutions.
- Ensure all written contents complies with corporate brand standards, web style guide, and legal & compliance.
- At least 1 year's experience in UX writing, technical writing, or content editing role. Experience designing for B2B or SaaS tool and for a design system experience are big pluses.
- An outstanding portfolio, showcasing your experience in the field.
- A systems-thinker who loves to build simple and elegant experiences for complex products.
- Capable to write clear and concise content across multiple touch points (including but not limited to product names, UI labels and navigational elements, notifications, emails, tutorials, long-form editorial contents, and product guides or documentations).
- Keen to details, able to empathize with the users, and familiar with UX process.
- Excellent written, verbal, and interpersonal communication skills, both in English and Indonesian language.
- The ability to work both as an individual and a team player.
- Solid understanding of email marketing, SEO, and social channels are pluses.
- A bachelor degree with technical, design, or literature major is a plus.
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