Job description for Travel Consultant Executive at Umawar Investment Group
About the Role
We are looking for a detail-oriented and customer-focused Travel Consultant Executive to join our dynamic team. The ideal candidate is passionate about travel, understands fare rules, has strong destination knowledge, and can manage travel arrangements efficiently.
Key Responsibilities
• Provide travel consultation and itinerary planning for clients.
• Make flight, hotel, and transportation reservations accurately and efficiently.
• Ensure all bookings follow airline fare rules and company policies.
• Advise clients on visa requirements, travel documents, and destination information.
• Handle changes, cancellations, and reissuance of tickets when required.
• Maintain excellent customer service and timely communication.
• Use GDS to search and book travel products (experience is a plus).
• Prepare reports, proposals, and client presentations using MS Excel and PowerPoint.
Requirements
• 1–3 years of experience in travel consulting or a related role.
• Strong understanding of fare rules and travel industry practices.
• Good destination knowledge and attention to detail.
• GDS experience (Amadeus, Sabre, Galileo) is an added advantage.
• Fluent in English (spoken and written).
• Advanced skills in Microsoft Office, especially Excel and PowerPoint.
• Based in or willing to work from Jakarta, Indonesia.
