Job description for Transaction Reconciliation Staff at Pt Kharisma Catur Mandala
About Us
PT Kharisma Catur Mandala (Duitku) is a growing fintech company that helps businesses across Indonesia accept and manage digital payments easily and securely. As a licensed payment gateway and disbursement provider, we integrate multiple payment methods—such as e-wallets, virtual accounts, bank transfers, and cards—into one seamless platform. We are driven by innovation, teamwork, and a mission to empower merchants with reliable and transparent financial technology.
Why DUITKU?
- Be the heartbeat of our systems: manage, monitor, and optimize our tech environment.
- Impactful work: make a tangible difference with projects that matter.
- Growth-centric: Ongoing learning opportunities to fuel your career trajectory.
- Flex perks: Competitive salaries, comprehensive benefits, and wellness programs.
- Culture of collaboration: Join a team where your voice is heard and valued.
About the Role
We are seeking a proactive and results-oriented Transaction Reconciliation Staff. In this role, you will be responsible for reconciling transaction data between the company's internal systems and reports from banks, payment partners, merchants, and other third parties to ensure all transactions are recorded accurately, completely, and consistently with account balances and settlement processes. You will also investigate and resolve reconciliation discrepancies while supporting the accuracy, integrity, and timely completion of financial transaction records.
The responsibilities covering:
- Perform daily transaction reconciliations between the company's internal systems and payment channels, banks, merchants, and other relevant parties.
- Ensure all successful, failed, pending, reversal, and refund transactions are accurately recorded and reconciled.
- Verify that settlement amounts received or paid match the corresponding transaction reports.
- Reconcile daily settlement balances to ensure accuracy and completeness.
- Identify and investigate transaction discrepancies and unmatched transactions.
- Coordinate with the IT and Operations teams to resolve transaction discrepancies in a timely manner.
- Prepare daily reconciliation reports and outstanding transaction reports.
- Document investigation findings, corrective actions, and resolutions for reconciliation issues.
- Support the development and implementation of automated reconciliation processes to improve operational efficiency.
- Participate in User Acceptance Testing (UAT) for system enhancements and changes related to the reconciliation process.
- Ensure all reconciliation activities are performed in accordance with the company's Standard Operating Procedures (SOPs).
- Maintain the confidentiality, integrity, and security of transaction data.
- Support internal and external audit activities by providing reconciliation records and the required supporting documentation.
Qualifications
- Bachelor's degree (S1) in Accounting, Financial Management, Information Systems, Computer Science, Mathematics, Statistics, or other related disciplines.
- Fresh graduates are welcome to apply.
- Candidates with 1–2 years of experience in Transaction Reconciliation, Finance Operations, Accounting, Fintech, Banking, or related fields are preferred.
- Strong communication skills.
- Able to speak English, both oral and written.
- Have a desire to learn new things.
- Ability to work independently or with a group.
- Have a strong and good attitude.
Technical Skills & Competencies
- Good understanding of Transaction Reconciliation Processes and Procedures.
- Proficient in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, IF Functions, and Power Query) (preferred).
- Strong ability to Analyze and Interpret Large Volumes of Data Accurately.
- Basic understanding of Accounting Principles and Transaction Recording.
- High Attention to Detail and Accuracy.
- Strong analytical and problem-solving skills with a systematic approach.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
- Ability to work under pressure and meet tight deadlines.
- Demonstrates a high level of integrity, honesty, accountability, and professionalism.
Preferred Knowledge
- Good understanding of Payment Gateway services and electronic payment channels, including Virtual Account (VA), QRIS, and other digital payment methods.
- Knowledge of Bank Transfer Processes, Transaction Settlement, and Reconciliation Workflows.
- Familiarity with Transaction Reconciliation Tools and Automated Reconciliation Systems.
Working Conditions
- Willing to work on a 24/7 shift schedule as required by operational needs.
- Willing to work on weekends and public holidays in accordance with the operational schedule.
Why Join Us?
Based in Jakarta, we offer a competitive package, as well as the opportunity to work with a team of talented and experienced professionals, gain networking opportunities with them and opportunity for a full time position subject to performance.
