Job description for Training & Development Officer at PT Bumi Aki Boga
Job Purpose:
Responsible for planning, organizing, implementing, and evaluating employee training and development programs to support organizational growth, improve employee skills, and ensure alignment with company goals.
Key Responsibilities:
Training Needs Analysis (TNA):
- Identify training needs by consulting with department heads and analyzing performance gaps.
- Develop annual training plans based on organizational objectives and employee competency requirements.
Program Design & Development:
- Design and develop training modules, materials, and schedules (both technical and soft skills).
- Ensure training content is relevant, engaging, and aligned with company culture and service standards.
Training Implementation:
- Organize and facilitate internal/external training programs, workshops, and on-the-job learning.
- Coordinate with external trainers, institutions, and vendors when needed.
Evaluation & Improvement:
- Measure training effectiveness through feedback, post-training evaluations, and performance improvements.
- Continuously improve training content and methods based on evaluation results.
Employee Development:
- Support career pathing, leadership development, and succession planning initiatives.
- Encourage continuous learning and professional growth across all levels.
- Documentation & Reporting:
- Maintain training records, attendance, and evaluation reports.
- Prepare monthly or quarterly reports on training activities and budgets.
Budget Management:
- Assist in developing and managing the annual training budget.
Qualifications:
- Bachelor’s degree in Human Resources, Psychology, Management, or related field.
- Minimum 2–3 years experience in Training & Development or related HR function.
- Strong communication and presentation skills
- Familiar with training methods, learning management systems (LMS), and adult learning principles.
- Excellent organizational and analytical skills.
- (Preferred for F&B:) Knowledge of F&B operations and service standards is a plus.
Soft Skills:
- Strong interpersonal and influencing skills.
- Creative and proactive in learning methods.
- Detail-oriented and results-driven.
- Able to work under pressure and manage multiple projects.
