Job description for Ticketing Data Administrator at PT Mangrove Data Group
Job Description
As a Ticketing Data Administrator, you will manage and process high-volume ticket data for our international entertainment and concert market projects. Your main focus will be handling data input, monitoring ticket inventories, and verifying customer details to ensure seamless booking and fulfillment processes.
Working Hours
Shift-based schedule (Rotational Shifts):
- Shift 1: 09:00 - 18:00 WITA
- Shift 2: 12:00 - 20:00 WITA
Key Responsibilities
- Inventory & Data Tracking: Swiftly input, update, and maintain ticket purchase logs and seat availability within our internal system.
- Data Verification: Audit and verify customer details (names, contact info, transaction records) to prevent discrepancies or cancellations.
- Procurement Support: Assist in processing online orders and secure ticket allocations through various digital platforms.
- Data Privacy: Maintain strict confidentiality regarding all personal customer information and internal transaction records.
Qualifications
- Proven experience in Data Entry, Ticketing, or E-commerce operations.
- Fast and highly accurate typing skills with a very strong eye for detail.
- Familiar with online buying/checkout processes and international online payment systems.
- Highly responsive, proactive, and agile (tidak lemot) under tight deadlines or fast-paced situations.
- Excellent command of English (both written and oral) is a MUST.
- Strong proficiency in MS Excel or Google Sheets (basic formulas and data cleaning).
- Domiciled in Denpasar, Bali.
What We Offer
- A dynamic, supportive, and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- Red days (public holidays) and 2 weeks of paid time off per year.
- BPJS and THR after the probation period.
